Event Steward

The Greenwich Foundation for the Old Royal Naval College is looking to appoint Event Stewards to support the Commercial team in delivering a five-star visitor experience service by ensuring a warm, engaging welcome, and facilitating people to get the best possible experience in their visit.  Event Stewards will also work closely with our on-site catering partner to ensure the visitor offer on each event is seamless.

The role includes supervising incoming and outgoing audiences for each event or performance, directing visitors to correct routes for events, sign posting to amenities, promoting commercial events by selling walk-up tickets and retail products. Post holders will be required to maintain an up-to-date knowledge of processes, events, offers and retail products to support customer enquiries.

Key responsibilities

• Experience of working on public facing or corporate events
• Excellent presentation, communication, listening and interpersonal skills
• An interest in events, theatre, tourism, history, architecture, art or visitor experience is essential
• Flexibility to work weekends and bank holidays
• Previous experience in working in a customer service and cash handling position in a theatre, live entertainment or visitor serving organisation is desirable

Employee benefits

• Up to 25 days of annual leave plus bank holidays
• Generous pension scheme
• Season ticket loans
• Group Life Assurance
• Cycle-to-work scheme
• Tech scheme
• 20% discount at the Old Royal Naval College shops, events and The Old Brewery

How to apply

To apply, please submit your CV and a cover letter (2 pages maximum) that details how you meet the specified requirements.

Kindly send your application via email to vearecruitment@ornc.org, ensuring the email subject is labelled as ‘Event Steward Application’.

Closing date: Monday 14 July

As an equal opportunities employer, The Greenwich Foundation is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership.