To better facilitate those looking for the perfect shot or insta-moment, we offer a social media session every Monday. The capacity during this session is reduced to allow more space for capturing images and creating content for personal social media use with a focus on the visitor experience. Additionally, our usual photography policy is relaxed during this time to welcome those who would like to dress up or bring equipment such as ring lights and phone tripods.

Please note: 

• Social Media Monday sessions are designed for personal, non-commercial content creation. Activities involving product placement, promotional shoots, or brand-related content may require prior approval and a commercial filming agreement.
• Staff may intervene or restrict the use of equipment or behaviours that are considered disruptive, unsafe, or inappropriate.
• For full details, please refer to our Photography and Filming Guidelines, which outline permitted activities across personal, commercial, and editorial categories.

Important access information

Please note that the main lift to access the Painted Hall is currently out of order due to a technical fault. There are 7 steps to access the King William Undercroft, 20 steps to access the Lower Vestibule of the Painted Hall, 16 steps to access the Main Vestibule the Painted Hall and a further 7 steps to access the Upper Hall. Find out more.